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Privacy Policy

BidRadar, a sole proprietorship for digital services (hereinafter: BidRadar), reserves all copyrights for the use of published material, in accordance with the applicable legal regulations of the Republic of Croatia. Texts and other materials may not be published, sold, publicly or privately disclosed, or otherwise used without the prior consent of BidRadar.


Preamble

BidRadar respects your privacy and is committed to protecting your personal data. The collection and storage of data are performed in accordance with the provisions of the General Data Protection Regulation (GDPR) and the Personal Data Protection Act of the Republic of Croatia.


Data Covered by This Privacy Policy

The following types of data may be collected and protected:

  • Name and surname
  • E-mail address
  • Other data you voluntarily provide and wish to keep confidential
  • Technical information collected automatically through analytics tools (see below)

Team and Collaboration Data

When you create or join teams, we collect:

  • Team membership information and roles (Owner, Admin, Member)
  • Team display names and descriptions
  • Company configuration data for AI features

Tender Monitoring Data

For providing our core services, we process:

  • Search profile configurations (industries, regions, value filters)
  • Tender match history and status tracking
  • Watchlist preferences and notifications
  • CPV (Common Procurement Vocabulary) code selections etc

Purpose of Data Collection

All data collected by BidRadar is used solely for the following purposes:

  • Responding to your inquiries as efficiently as possible
  • Providing the requested services
  • Internal statistical data processing and website performance monitoring
  • Sending publications, brochures, and other promotional materials

BidRadar guarantees that the collected data will be used exclusively for the purposes listed above. By providing your personal data through any form of communication, you give your explicit consent for BidRadar to contact you for the aforementioned purposes. If you do not wish to be contacted, you must inform BidRadar in writing.


Analytics and Cookies

Our website uses cookies and analytics tools to improve functionality, user experience, and to understand how visitors interact with our site.

Google Analytics

We use Google Analytics to analyze visitor interactions with our website. This service may collect information such as your device type, operating system, browser type, pages visited, time spent on pages, and approximate location.

  • IP addresses are anonymized to protect your privacy.
  • Data is aggregated and used only for statistical and website optimization purposes.
  • Google may process this information on servers outside the EU.

You may opt out of Google Analytics tracking by refusing analytics cookies in the cookie consent banner or by installing the Google Analytics opt-out browser add-on.

➡️ More information can be found in Google’s policies:

  • Google Privacy Policy
  • How Google uses data when you use our partners’ sites or apps

Vercel Analytics & Speed Insights

We also use Vercel Analytics and Vercel Speed Insights to monitor website performance and reliability. These services collect non-identifiable technical data such as:

  • Browser type and version
  • Device and operating system
  • Country (by ISO code)
  • Network speed
  • Website performance metrics (e.g., Largest Contentful Paint, First Input Delay)

Vercel Analytics and Speed Insights do not use cookies, do not store personal identifiers, and do not associate data with individual visitors. Data is aggregated and used exclusively to improve site functionality and user experience.

More information can be found in Vercel’s policies:

  • Vercel Analytics Privacy Policy
  • Vercel Speed Insights Privacy Policy

Stack Auth (Authentication)

We use Stack Auth for user authentication and account management. Stack Auth may collect:

  • Account creation and login data
  • Team membership information
  • Authentication tokens and session data

More information can be found in Stack Auth's documentation:

  • Stack Auth Privacy Policy

Sentry (Error Monitoring)

We use Sentry to monitor application errors and performance. This service collects:

  • Error logs and stack traces
  • Device and browser information
  • User interaction data related to errors

More information can be found in Sentry's policies:

  • Sentry Privacy Policy

Brevo (Email Communications)

We use Brevo for sending email notifications and communications. This service may process:

  • Email addresses for delivery
  • Email open and click tracking data
  • Delivery status information

More information can be found in Brevo's policies:

  • Brevo Privacy Policy

Data Security and Storage

BidRadar implements industry-standard security measures to protect your personal data:

  • Encryption: All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption
  • Access Controls: Data access is restricted to authorized personnel on a need-to-know basis
  • Regular Security Audits: We conduct periodic security assessments and penetration testing
  • Data Minimization: We collect only the minimum data necessary for our services
  • Hosting: Our services are hosted on servers provided by Hetzner, located in Germany, ensuring high availability and security standards

International Data Transfers

When we transfer data outside the EU/EEA, we ensure adequate protection through:

  • Standard Contractual Clauses: Approved by the European Commission
  • Adequacy Decisions: For countries with adequate data protection levels
  • Your Consent: Where required for specific transfers

Our primary data processing occurs within the EU/EEA. Data transfers to third-party service providers (such as Google Analytics) are protected by appropriate safeguards.


Data Retention

BidRadar:

  • Does not sell, rent, or disclose your e-mail address or other data to third parties without your consent
  • Adheres to a strict “no spam” policy
  • Is not liable for unintentional breaches due to force majeure or unforeseen circumstances but commits to remedy such situations as quickly as possible

Updating Your Data

You may contact us at any time to:

  • Access your personal data
  • Update or correct your data
  • Request deletion of your data

Until you notify us otherwise, we will continue to use the most recently provided data for the stated purposes.


Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy:

  • Account Data: Retained for the duration of your active account
  • Team Data: Retained while team exists and for 3 years after team dissolution
  • Search Profiles & Tender Data: Retained for service provision duration
  • Communication Data: Retained for up to 2 years after last interaction
  • Legal Requirements: Data may be retained longer if required by law or for legitimate business purposes

You may request deletion of your data at any time, subject to legal retention requirements.


Your Data Subject Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

  • Right to Access: Request a copy of your personal data
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your data ("right to be forgotten")
  • Right to Restrict Processing: Limit how we process your data
  • Right to Data Portability: Receive your data in a structured format
  • Right to Object: Object to processing based on legitimate interests
  • Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, contact us at contact@bidradar.eu. We will respond within 30 days.


Exercising Your Data Subject Rights

You can exercise your GDPR rights through our application:

  • Access & Portability: Download your data via account settings
  • Rectification: Update your profile information directly
  • Erasure: Delete your account and associated data
  • Restriction: Pause data processing by disabling notifications
  • Objection: Opt-out of marketing communications

For rights requiring manual processing, contact us at contact@bidradar.eu with "GDPR Request" in the subject line.


Data Breach Notification

In the event of a data breach affecting your personal data, we will:

  • Notify you within 72 hours of becoming aware of the breach
  • Provide information about the nature of the breach and potential impacts
  • Recommend protective measures you can take
  • Report the breach to relevant supervisory authorities as required by law

Cookies and Tracking Technologies

We use the following types of cookies and tracking technologies:

  • Essential Cookies: Required for website functionality, authentication, and security (including Stack Auth session cookies and Next.js functional cookies)
  • Analytics Cookies: Help us understand user behavior and improve our services (_ga and _gid cookies from Google Analytics, subject to consent)
  • Marketing Cookies: Used for targeted advertising (with your consent)

We also use cookie-free tracking technologies:

  • Vercel Analytics: Collects non-identifiable technical data for performance monitoring
  • Vercel Speed Insights: Monitors website performance metrics

You can manage your cookie preferences through our cookie consent banner or browser settings. Analytics tracking is disabled by default and only enabled with your explicit consent.

Privacy Policy Scope

BidRadar:

  • Does not sell, rent, or disclose your e-mail address or other data to third parties without your consent
  • Adheres to a strict "no spam" policy
  • Is not liable for unintentional breaches due to force majeure or unforeseen circumstances but commits to remedy such situations as quickly as possible

Updating Your Data

By completing any form on this website, you confirm that:

  • The submitted data is accurate
  • You are legally capable of entering into contracts
  • You are authorized to share the provided data
  • You consent to the use and collection of your data in accordance with this Privacy Policy and applicable laws

Transparency

If we make any changes to this Privacy Policy, they will be published on this page to ensure continuous access and transparency.


California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: Request information about the categories and specific pieces of personal information we collect, use, and disclose
  • Right to Delete: Request deletion of your personal information
  • Right to Opt-Out: Opt-out of the sale of your personal information (we do not sell personal information)
  • Right to Non-Discrimination: Protection against discriminatory treatment for exercising your CCPA rights

To exercise these rights, contact us at contact@bidradar.eu with "CCPA Request" in the subject line.


Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information promptly.


Additional Information

By using our website, you confirm that you have read and agreed to this Privacy Policy.

If you have any questions, concerns, or comments regarding our policy, please contact us at:
📧 contact@bidradar.eu

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