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Frequently Asked Questions
Find answers to common questions about BidRadar
General Questions
What is BidRadar?
Who can benefit from using BidRadar?
Which countries and regions does BidRadar cover?
Where does BidRadar get its tender data?
What languages does BidRadar support?
Getting Started
How do I get started with BidRadar?
What's included in the free trial?
What happens after my trial ends?
How long does it take to set up?
Features & Capabilities
How will I be notified about new tenders?
How often is the tender database updated?
Search Profiles
What is a search profile?
How many search profiles can I create?
What are CPV codes and why do I need them?
How many CPV categories can I add per profile?
Can I edit or delete search profiles?
Watchlist & Saved Tenders
What is the Watchlist feature?
How many tenders can I save to my Watchlist?
Can I share my Watchlist with team members?
Do I get notifications for Watchlist items?
Team & Collaboration
Can I invite team members to BidRadar?
How many team members can I add?
Analytics & Insights
What analytics does BidRadar provide?
Can I see statistics about tender activity in my industry?
Does BidRadar show competitor information?
Can I export analytics data?
Data & Privacy
How secure is my data on BidRadar?
Is BidRadar GDPR compliant?
Do you share my data with third parties?
Who owns the data I create in BidRadar?
How long do you retain my data?
How do I delete my account and data?
What cookies does BidRadar use?
Troubleshooting & Support
I'm not receiving email notifications. What should I do?
Why am I not seeing any matching tenders?
I'm getting too many irrelevant tenders. How can I improve relevance?
I can't log in to my account.
The platform is loading slowly.
Which browsers are supported?
How do I contact support?
